It’s all about business continuity insurance!”
At Brabham Group we understand how important support of your critical business technology systems are. It’s one thing to have great software but you also need great support to keep things up and running. Here at Brabham we work with you to determine the most appropriate support plans for you. We offer 4 ‘standard’ types of support being:
- yearly support plans
- quarterly support plans
- block hours support plans
- retainer plans
- ad-hoc support for just when you need it.
But we also recognise each business is unique (often with peaks and troughs), so we are also happy to construct custom support plans that meet your business needs.
Our support centre is located in Australia and employs industry standard methodologies and approaches. This means you will have our 1300 support number to call and access to our online support centre to request, track and monitor your support issues. Our support is all about giving you piece of mind that we are only a phone call or email away from assisting you…and that we can quickly resolve any issues you may have.
So, if you’d like to find out more about how we work with you through our support centre, simply talk to us at firstname.lastname@example.org or ring us on 1300 360 090.
Brabham has been engaged with us for 5+ years offering us technology application support. We have a true partnership relationship working together to ensure our technology continues to meet our business needs.